All fans travelling on the official club trip to Rome next week have been issued with the following letter, designed to facilitate a trouble-free excursion. As well as containing advice on where to avoid and facilities available for supporters, there are also several useful Italian phrases...
United travel to the Olympic Stadium in Rome for the third time in 12 months. Lessons have been learned, not least by the authorities but also by our own supporters. Every effort will be made to create a safe and secure environment for those travelling to support the team. However, it is really important that fans follow the guidelines provided.
On this occasion, all match tickets must be collected from the Hotel Jolly, Vittorio, Veneto. The office will be open from 4pm-7pm on Monday, 31 March and 10am-5pm on the matchday.
Tickets will only be issued on production of the passport corresponding with the details of the person to whom a ticket is allocated. Everyone must collect their own ticket and photocopies of passports will not be accepted. No exception to the above conditions will be made.
It is particularly important that you take advantage of the free fan shuttle buses leaving from Villa Borghese from 5pm onwards. Please allow plenty of time, traffic in Rome at that time is particularly heavy and those who have travelled before know that searching and stadiium access procedures can be quite lengthy. Some United fans who attended this fixture on previous occasions and made their own way to the stadium encountered a number of difficulties, including getting into the stadium.
One of the key issues for the safety and security of visiting fans is that all visiting fans arrive by free shuttle bus. Roma wish to provide a safe and secure environment and all parties (Clubs, the Rome police authorities and UEFA) are anxious that United fans take advantage of this free bus service which departs from Villa Borghese and returns to the city centre after the match.
The British Embassy in Rome has told us that fans of other English clubs who have made their way independently to the stadium have often reported problems with getting back to the