The Fans’ Forum is a committee of 15 fans who debate with senior Club officials issues that are relevant to matchgoing supporters. The fans are selected from different groups to represent the mix of supporters who attend matches.
There are three Season Ticket holders, three members of the Club’s official membership scheme, three branch representatives, one Executive member, one Family Stand adult Season Ticket holder, one fan aged 16-21 (member or ST holder), one aged over 65 (member or ST holder) and a Season Ticket holder who is a resident of Manchester, Salford or Trafford.
All these positions last for two seasons, with roughly half the posts changing each year. There is one permanent member of the Forum – the representative of the MU Disabled Supporters’ Association, Phil Downs.
The Club officials who sit on the Forum are: Michael Bolingbroke (Chief Operating Officer), Karl Evans (Director of Venue Development), John Alexander (Club Secretary), Guy Smith (Director of Venue Operations), John Shiels (Chief Executive, MU Foundation) and Philip Townsend (Director of Communications).
Over the years, discussions at the Forum have directly led to the introduction of discounts for Over 65s, 16-17 year olds and 18-20 year olds. The Forum has also initiated consultations on domestic and European away ticket distribution and regularly hears presentations from internal and external experts on areas such as the Academy, stadium safety and policing.