Ticket-Touts

Important Information

What is Ticket Touting at MUFC?
Ticket Touting at Manchester United is taken seriously, and we have appropriate measures in place to reduce ticket touting, with the aim to completely stop ticket touting within the club. Ticket Touting is when a person purchases a match ticket, and later resells this to a supporter for a similar or inflated value. These tickets are often invalid, leaving supporters that have purchased these tickets and traveled to the stadium disappointed and unable to see the game.
What we are doing to prevent Ticket Touting at MUFC?
Every season we catch a large number of individual touted tickets; these people are appropriately sanctioned and are subsequently suspended from purchasing tickets and attending fixtures. This means that more tickets are made available to Official Members to purchase directly from the club. We want this success to continue into all future seasons, with our ultimate aim being to eliminate ticket touting at Old Trafford entirely. Operations take place at each fixture to identify ticket touts and reduce the number of invalid tickets available.
Unauthorised Resellers:
The majority of touted tickets are purchased online through unauthorised sources. Please be advised that you can only purchase official match day home tickets through our official website (this excludes specific hospitality packages). If you are unsure if you are purchasing official tickets, please contact us at tickets@manutd.com or call us on 0161 868 8000.
What you can do to help:
You can help us prevent ticket touting by doing the following: If you have suspicions that your tickets has been purchased through an illegal source, or you have evidence that another supporter is re-selling match tickets, please email touting@manutd.co.uk with the full details and we can investigate this further.  If you can help us, we may be able help you by providing you with a ticket to a home game (terms and conditions apply).  Please note, all information we receive from supporters is confidential and will, under no circumstances, be disclosed.