SSO
Account Login FAQs
We recently changed the way in which you access your accounts across our online store, United Direct, and Ticketing & Membership websites. Now, you only need to use your My United login details – the account you created via the Man Utd app or on ManUtd.com.
Below you'll find frequently asked questions which may help if you're facing any problems accessing your United Direct and Ticketing & Membership accounts.
Why do my United Direct account details not work?
I don’t have a My United account, how do I create one?
How do I access my orders made before 31 May 2023?
How do I ask a question about my United Direct order?
What do I do if I have multiple My United accounts?
If you require further assistance, please contact us at digitalfeedback@manutd.co.uk.