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FAQs
Cardholder FAQs
The way Manchester United cardholders receive their 10% discount at our online store, United Direct, has changed. Please see below for more information.
Where can I use my 10% discount?
Your 10% discount can be used at United Direct, the Official Online Megastore of Manchester United.
Where do I apply my discount code?
Once at the basket page you will see a box in the top right-hand side that says: ‘Have A Coupon?’. Simply add your code here and your discount will be applied.
What is my code?
Your personal discount code will be ‘MUFC’ followed by the first six digits of your Manchester United card.
Can I get discount off reduced items?
The 10% cardholder discount cannot be applied to items that are already reduced on the United Direct store.
Will I receive 10% off my shipping?
The discount is only applied to the products in your basket and not shipping cost.
Is there a limit on how many times I can use my code?
No, you can enjoy your 10% off the United Direct store throughout the whole season.
Will I be able to use more than one code at a time?
No, only one discount code can be used when placing an order.
What should I do if I have issues with my cardholder discount?
If you are having issues with your cardholder discount please either contact your bank, email United Direct customer service via customer.services@store.manutd.com, or use the United Direct live chat service.
