Season Ticket Holder Info

THE Season Ticket HUB

Important Information

Please see below for important and useful information. 

Season Ticket Validations

During the 2018/19 season, we conducted a validation exercise with all Under 16 Season Ticket holders, asking them to visit Ticketing & Membership Services in person with their photographic ID. Following an increase in the number of sanctions being issued, we want to ensure that concessionary Season Tickets are being used by eligible supporters and discounted tickets being are not used by people who do not qualify. With this in mind, we are now in the process of validating all other concessionary ticket holders, and in-line with our terms & conditions, have conducted checks to ensure that Season Tickets have been allocated in the correct age categories.

Supporters who need to validate will be contacted directly, and will be asked to validate by emailing a copy of their passport or photo card driving license, to validations@manutd.co.uk or visiting Ticketing & Membership Services with their passport or photo card driving license on a non-match day, or at least 3 hours before kick-off on a match day (Ticketing & Membership Services office opening hours are 8am-8pm Monday-Friday, 9am-5pm Saturday) before 5pm Sunday 5th January 2020. 

If Season Tickets are not used by the named holder or are in the wrong age category, supporters should be aware that we have a temporary amnesty where you can transfer the ticket and retain the home game loyalty held. Please call 0161 868 8000 to discuss.

 

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Donating your Ticket

Find out about what you can do with your ticket if you're unable to attend a game.

This season, we have worked alongside the MU Foundation to introduce a ticket donation scheme for Season Ticket holders. The MU Foundation use football to engage and inspire young people to build a better life for themselves and unite the communities in which they live. You can now donate your Season Ticket on a match-by-match basis to the MU Foundation, allowing them to offer the opportunity to a young supporter, who may be otherwise unable to attend a football game. To read more about the great work of the MU Foundation, visit mufoundation.org.

To inform us that you will be unable to attend a game, and would therefore like to donate your ticket, please email donateticket@manutd.co.uk (ideally at least 3 working days before the game). Please ensure you include your Season Ticket number, seat details and the game you cannot attend. Please note, donating your ticket to the MU Foundation will bear no impact on your seasonal attendance rate.

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Opting In or Out

You can change your opt in/opt out status for cup games online during designated opt out periods (these are communicated as and when available). Please be reminded that you are required there is no option to opt-out of the FA Cup home fixtures (exclusions only apply to Under 16s).

Please note, if a Season Ticket holder doesn't purchase a cup game, they will lose their eligibility to apply for domestic away games. Currently, those eligible are Season Ticket holders at silver level or above, and who have purchased all home cup games for the 2019/20 season. 

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Cup Payment Dates

Find out when payments for cup games will be taken in 2019/20. Any future cup payment dates will be confirmed as and when the relevant draws take place.
Fixture Cup Payments
Rochdale, Carabao Cup Thu 29th & Fri 30th Aug
FC Astana, Europa League Mon 2nd & Tue 3rd Sep
FK Partizan, Europa League Thu 10th & Fri 11th Oct
AZ Alkmaar, Europa League

Thu 14th & Fri 15th Nov  

 Colchester United, Carabao Cup  Mon 18th & Tue 19th Nov
 Club Brugge, Europa League  Mon 27th & Tue 28th Jan

See Cup Payment Dates

Away Game Information

For all information on European Away games and Domestic Away Games, please visit manutd.com/away

 

 

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Upgrade Deadlines

Concessionary Season Ticket Holders (under 16, 16-17, 18-20, 65+) can regrade their Season Ticket for home games. Please see below the upgrade deadlines for each home game

Fixture Upgrade Deadline
Chelsea
Tue 6 Aug
Crystal Palace
Mon 19 Aug
Leicester
Mon 9 Sept
FC Astana
Mon 16 Sept
Rochdale Fri 20 Sept
Arsenal
Mon 23 Sept
Liverpool
Mon 14 Oct
FK Partizan Mon 4 Nov
Brighton
Mon 4 Nov
Aston Villa
Mon 25 Nov
Tottenham
Thu 28 Nov
AZ Alkmaar Mon 9 Dec
Everton
Mon 9 Dec
Newcastle
Sat 21 Dec
Norwich
Mon 6 Jan
Burnley
Thu 16 Jan
Wolves
Mon 27 Jan
Watford
Mon 17 Feb
Man City
Mon 2 Mar
Sheffield
Mon 16 Mar
Bournemouth
Mon 6 Apr
Southampton
Mon 20 Apr
West Ham
Mon 4 May

See Upgrade Dates