Season Ticket Validations

During the 2018/19 season, we conducted a validation exercise with all Under 16 Season Ticket holders, asking them to visit Ticketing & Membership Services in person with their photographic ID. Following an increase in the number of sanctions being issued, we want to ensure that concessionary Season Tickets are being used by eligible supporters and discounted tickets being are not used by people who do not qualify. With this in mind, we are now in the process of validating all other concessionary ticket holders, and in-line with our terms & conditions, have conducted checks to ensure that Season Tickets have been allocated in the correct age categories.

Supporters who need to validate will be contacted directly, and will be asked to validate by emailing a copy of their passport or photo card driving license, to validations@manutd.co.uk or visiting Ticketing & Membership Services with their passport or photo card driving license on a non-match day, or at least 3 hours before kick-off on a match day (Ticketing & Membership Services office opening hours are 8am-8pm Monday-Friday, 9am-5pm Saturday) before 5pm Sunday 5th January 2020. 

If Season Tickets are not used by the named holder or are in the wrong age category, supporters should be aware that we have a temporary amnesty where you can transfer the ticket and retain the home game loyalty held. Please call 0161 868 8000 to discuss.

This season, we have worked alongside the MU Foundation to introduce a ticket donation scheme for Season Ticket holders. The MU Foundation use football to engage and inspire young people to build a better life for themselves and unite the communities in which they live. You can now donate your Season Ticket on a match-by-match basis to the MU Foundation, allowing them to offer the opportunity to a young supporter, who may be otherwise unable to attend a football game. To read more about the great work of the MU Foundation, visit mufoundation.org.

To inform us that you will be unable to attend a game, and would therefore like to donate your ticket, please email donateticket@manutd.co.uk (ideally at least 3 working days before the game). Please ensure you include your Season Ticket number, seat details and the game you cannot attend. Please note, donating your ticket to the MU Foundation will bear no impact on your seasonal attendance rate.

Please note, if a Season Ticket holder doesn't purchase a cup game, they will lose their eligibility to apply for domestic away games. Currently, those eligible are Season Ticket holders at silver level or above, and who have purchased all home cup games for the 2019/20 season.