MEGASTORE CLOSED IN LINE WITH NATIONAL LOCKDOWN
In line with the new national restrictions being imposed by the UK government, the official Manchester United Megastore at Old Trafford will be closed until 2 December 2020.
The Manchester United concession within John Lewis in the Trafford Centre in Manchester will also close as a result of the lockdown.
Supporters across the world can continue to shop online at United Direct for all your United clothing, kit and accessory needs, with delivery available globally.
CORONAVIRUS: INFORMATION FOR FANS AND VISITORS
Manchester United is committed to keeping our fans informed about the impact of coronavirus (COVID-19) on the club, and the steps being taken in response to the pandemic. The following information is being regularly updated as the situation evolves.
Manchester United notes the government decision to keep Trafford in the Tier 3 category of COVID-19 restrictions. This means games at Old Trafford will continue to take place behind closed doors until further notice.
Our plans for safely welcoming back fans to Old Trafford are well advanced and we look forward to doing so as soon as we are given the go ahead. We will continue to work with local authorities on finalising our plans so that we can move quickly when our area comes out of Tier 3.
Some of our forthcoming away games in Tier 2 areas may take place with a limited number of fans in attendance. However, under current guidelines, away fans will not be permitted to attend.
The Red Café and Museum at Old Trafford also remain closed with staff on stand-by to re-open as soon as local restrictions allow.
We thank our fans for their continued patience and will keep them informed of further developments.
In recognition that the remaining games of the 2019-20 were played behind closed doors, Manchester United offered season ticket holders either a pro-rata rebate against their season tickets for the 2020/21 season, or a pro-rata cash refund based on the number of games. This rebate or refund also applied to supporters who paid in advance for general admission tickets or Matchday VIP packages for the games impacted. A rebate was also offered to seasonal Executive Club members.
The club has directly contacted all fans who were impacted to provide further information on how the rebates, refunds and renewals have been administered.
SEASON TICKET RENEWALS
The Season Ticket renewal deadline, initially 1 May, has been suspended. This will be continuously reviewed and a new deadline will be put in place in due course. The club commits to giving as much notice of the revised renewal deadline as possible given the evolving situation.
The Manchester United Megastore, Museum & Stadium Tour and the Red Café currently remain closed. We sincerely regret any disappointment this may cause. We will provide further information when we have a timetable for reopening.
Our Ticketing & Membership Services Office is temporarily closed. Our Contact Centre will be available for supporters to call between the hours of 8am-6pm Monday-Friday. During this time, our online ticketing platform manutd.com/tickets will remain available 24/7 where you can manage your account, make applications (if applicable), buy tickets and renew Season Tickets. Our 24 hour automated phone line will also remain available.
EVENTS & CONFERENCES
If you wish to discuss an existing booking please call 0161 868 8004 or email firstname.lastname@example.org.
UEFA WOMEN’S EURO
Old Trafford had been announced to be the host venue for the opening match in the UEFA Women’s EURO, originally scheduled to be held in the summer of 2021. UEFA have now confirmed that the tournament will be postponed until 2022.
We remain excited to be involved in the rescheduled tournament and will discuss with UEFA and The FA once the fixture schedules are known.
For more tournament news please visit TheFA.com/WEURO
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