Safety

Safety

Manchester United takes the safety of our supporters extremely seriously, and we are constantly reviewing our safety and security procedures to help ensure the safety of all supporters, visitors and staff at Old Trafford.

Matchday Search Procedures

At the Turnstile

Our searches have been enhanced for all supporters who are entering the stadium. Therefore, please be patient while our staff are carrying out the necessary security checks. We do all we can to keep any queues moving in order for supporters to gain access to the stadium before kick off. We recommend that you get to your turnstile entrance at least an hour before the start of the match (turnstiles are open 2 hours before kick-off).

Bag Searches

We also have a restrictions on the size of bags allowed into the stadium. Therefore, we would advise any supporters who are bringing bags with them to arrive at Old Trafford and get to your turnstile at least an hour before the start of the match (turnstiles are open 2 hours before kick-off). Supporters are advised not to bring a bag larger than 20cm x 15cm x 5cm (8" x 6" x 2")  to the match; this equates to a small handbag. 

Further information on bag searches and our full list of prohibited items can be found here

Please do not be alarmed by the extra security measures, they are to ensure your time at Old Trafford is as safe as possible.

FAQs

What dimension of bag is acceptable?

The largest bag size permitted in the stadium is 20cm x 15cm x 5cm / 8” x 6” x 2”.

Unless it is:

- A Megastore carrier bag containing items purchased from the Megastore only 

- To carry essential medical or childcare items which you may require during the match. 

My health condition requires me to bring specific food and drink with me. Is that allowed?

Yes. As long you require the food and / or drink with you for medical reasons, it will be allowed into the stadium. Please bring it in as small a bag as possible so that it is quick and easy to search at the turnstile.

Is there a limit to how many carrier bags I can bring from the Megastore?

There is no limit, provided they all fit under your own seat and contain only items purchased in the Megastore on the day of the match you are attending.

Can I bring a clear carrier bag of my own?

Yes, as long as it fits through a slot the size of 20cm x 15cm x 5cm / 8” x 6” x 2”.

 

Can I bring baby changing equipment with me?

Yes, essential childcare items required during the game will be allowed into the stadium. Please bring them in as small a bag as possible so that it is quick and easy to search at the turnstile.

What if my programme doesn’t fit in my pocket and it’s raining?

We will provide a Megastore bag for your programme if required.

What items are we not allowed to bring into the stadium?

A full list of prohibited items can be found here.

What if I buy a combined programme and magazine in a sealed bag?

These are allowed into the stadium. Please keep them sealed and don’t store anything else in the plastic bag so that they don’t need searching at the turnstiles.

My health condition means I need to bring equipment with me that won’t fit in the small bag size?

If you have a health related need to bring equipment with you into the stadium then you are allowed to do so.

For small items like medication, inhalers, epi-pens and blood sugar testing kits please bring these in as small a bag as possible so it is quick and easy to search at the turnstile.

For any larger items like crutches, please email details to accessibility@manutd.co.uk with details of the items and your entrance number so that we can ensure that security are aware in advance of the need to bring the items in. All items will be searched on entry to the stadium.

 

Can we have separate queues for people with and without bags to make getting in quicker?

No. The small size of bag allowed will take an equivalent time to search as items from pockets and so this would not make entry into the stadium quicker. It would also make the queues more complicated to organise which would potentially slow down entry for significant numbers of supporters.

I am a woman. Can I join a queue with a male security officer conducting searches?

As a female supporter, you should join the turnstile queue at your entrance labelled ‘Female Turnstile’. You can be joined in that queue by any adult male or child of any gender that are in your party, thereby allowing you to stay and enter the ground together.

All searches are voluntary but entry can and will be refused to those who refuse to be searched.

I am a man. Can I join a queue with a female security officer conducting searches?

Yes. Our security officers are licensed by the Security Industry Authority (SIA) and abide by their national standards. Our searches include physical as well as visual search, female security officers can undertake searches of adults and children of any gender.

In order to keep queue times to a minimum, we would ask that you only join the female turnstile queue if you are travelling in a party with an adult woman.

All searches are voluntary but entry can and will be refused to those who refuse to be searched.

I am bringing a child of the opposite gender. Which queue should I join?

Please join the queue appropriate for you as the adult. All security officers can search children of any gender. For this purpose children are aged under 18yrs.

All searches are voluntary but entry can and will be refused to those who refuse to be searched.