Members Area
MEMBERS' AREA
Frequently Asked Questions
How do I apply for away games?
1. Log into your online account at tickets.manutd.com. You will of received a separate email detailing how to access your account
2. Go to tickets.manutd.com/ballots
3. Here, you will be able to see the games you are eligible to apply for
4. Carefully follow the on-screen instructions to complete your application
5. Applications are restricted to 2 tickets per Executive Member due to limited allocation
6. Details of all upcoming ballots can be found here
7. If you are successful in any ballot you will be notified by email. Following this you will need to forward your tickets to the nominees who will be using them
HOW DO I PURCHASE TICKETS FOR EUROPEAN AWAY GAMES?
Please visit manutd.com/europeanaway for up to date information on European away game tickets.
HOW DO I FORWARD MY AWAY TICKETS?
- All tickets need forwarding, unless you are attending the game yourself
- They can be forwarded to other eligible Executive Club members and Season Ticket holders, and eligible Executive Member nominees
- Please watch this short video to find out more on forwarding your tickets
How do I forward my ticket?
1. Go to tickets.manutd.com and log in with your Membership number.
2. Hover over your name in the top right hand side of the screen and select Tickets from the menu.
3. You will then see all individual matches listed – select the game you wish to make a change in.
4. For adult tickets, you will be able to use the Forward Ticket option that is displayed above the table of Tickets. Click this, and follow the steps to forward your ticket to another supporter. Please note: if you receive an error message, you may need to press Ctrl and F5 before selecting ‘forward ticket’ to prevent any issues.
HOW DO I ACCESS MY ONLINE ACCOUNT?
Please download a step by step user guide on how to log into your online account.
TROUBLE SIGNING IN ONLINE?
Step 1: Ensure you are logged out of any existing accounts by visiting login.manutd.com/sign-out and select ‘Yes’
Step 2: Go to tickets.manutd.com and click on ‘My Account’ at the top right of the webpage
Step 3: Click the ‘Forgot your password?’ link
Step 4: Enter your Membership Number and date of birth (not your email address) and an email will be sent automatically to the Primary Account Holder. Follow the instructions in this email to create a new password
Note: If you are not the Primary Account Holder of this email address, you will need to have them on hand to reset your password for you from the link sent to their email address.
Once you’ve set up your new password then visit tickets.manutd.com, click on 'My Account' where you should be automatically logged in.
How do I distribute my tickets on a game by game basis?
Please see our detailed guide for guidance on how to distribute your tickets.
WHAT BENEFITS ARE INCLUDED IN MY EXECUTIVE CLUB MEMBERSHIP?
As well as a seat at all first team competitive home games (Premier League, Domestic & European Cup games), there are plenty of benefits to being part of the Executive Club;
- You can acccess your Executive Club Members facility pre-match, half-time and full-time
- Access to away game ballots
- A great range of Club discounts, including;
- 50% Museum & Stadium Tour discount
- 10% Red Café discount
- 10% Megastore discount
- 10% discount when you hold your own meetings, conferences & events
How do I book matchday dining?
1. Login to your account through tickets.manutd.com
2. Once you have logged on, please click ‘HOSPITALITY’ along the top navigation menu (if redirected, the page is https://tickets.manutd.com/hospitality)
3. Click the ‘VIEW PACKAGES’ button against the fixture of your choice (note- not all fixtures may be available)
4. On the next page you should see the dining bookings tile for your Executive Club facility (e.g. Manchester Suite dining if you are a Manchester Suite Executive Club Member); click the ‘SELECT’ button
5. Select the number of dining places (please note you are only permitted to book dining in relation to the number of Executive tickets on your account relevant to each suite. Any additional places booked without a ticket, will not be refunded)
6. Add any dietary requirements or additional requirements, if applicable.
7. Enter payment details and confirm the booking
What is the dress code?
SMART DRESS CODE:
Recommended:Ladies - dresses, skirts, smart trousers, smart shoes or smart boots.
Gentlemen - smart trousers, collared shirts, smart shoes, smart Chelsea boots.
Please note:
Guests choosing to wear smart/plain jeans (if complemented by smart shoes/smart footwear attire), will be permitted access as long as the jeans are not distressed in appearance.
The dress code also applies to children of all ages.
Clothing strictly prohibited: sportswear, shorts, trainers, tracksuits, polo shirts, away colours, t-shirts/offensive t-shirts, casual boots & distressed jeans.
The Club has the right to refuse admission to any person wearing attire deemed inappropriate.
Suites:
The Gallery, 1878 Suite
SMART CASUAL DRESS CODE:
Recommended:Ladies - dresses, skirts, trousers, jeans, shoes or boots.
Gentlemen - trousers, jeans, shirts, polo shirts, shoes or Chelsea boots.
Please note:
Strictly no away colours or offensive t-shirts.
No shorts or tracksuits, this does not apply to children under 12.
The Club has the right to refuse admission to any person wearing attire deemed inappropriate.
Suites:
Sports Bars: 500 Club, 100 Club, The Academy, The Kit Room,
Boxes: L3 Sir Alex Ferguson Stand Boxes, West Stand Boxes, East Stand Boxes - Formal, L7 Sir Alex Ferguson Stand Boxes, Centennial,
Suites: 1999 Suite, Knights Lounge, Window Tables, Evolution, Manchester Suite VIP, Manchester Suite, Premier Suite, Salford Suites, Sir Bobby Charlton Stand Suites, 1968 Suite, Captains Lounge, Old Boardroom, International Suite.