Members Area

Members' Area

MEMBERS' AREA

Welcome to the Executive Club Members' Area, here you'll find everything you need to help you make the most of your Executive Club facility. This area will be continuously updated with all the latest matchday information, specific news regarding your suite, away fixture details and exclusive offers and benefits.

CORONAVIRUS: INFORMATION FOR FANS AND VISITORS

Manchester United is committed to keeping our fans informed about the impact of coronavirus (COVID-19) on the club, and the steps being taken in response to the pandemic. The following information is being regularly updated as the situation evolves.

FIXTURES

The Premier League has agreed to restart the season on 17 June, subject to various protocols to protect the health of players, staff and the public. Sadly, this includes the requirement that all matches for the remainder of the season will take place without fans in stadiums. Details of all subsequent fixtures can be found at manutd.com/fixtures.

In the interest of public health, we strongly encourage fans to stay away from any grounds where United are playing. We look forward to welcoming fans back to Old Trafford as soon as it is safe to do so.

In agreement with all Premier League clubs, this season's Academy programme has been curtailed from Under-23s to Under-9s. The club will continue to engage with the relevant authorities on what this decision means for the final placings in the competitions in which the Academy teams are involved, including the FA Youth Cup.

All remaining Women’s games have been cancelled following the decision by the FA Women’s Super League to end the 2019/20 season. Options to determine the most appropriate sporting outcome for the season will be considered by the FA Board.

Schedules for the 2020/21 season are still under discussion for all our teams and we will provide more information when decisions are made.

TICKETS

In recognition that any remaining games this season will take place behind closed doors, Manchester United has offered season ticket holders either a pro-rata rebate against their season tickets for next year, or a pro-rata cash refund based on the number of games still to be played. This rebate or refund also applies to supporters who have paid in advance for general admission tickets or Matchday VIP packages for the games impacted this season. A rebate has also been offered to seasonal Executive Club members.

The club has directly contacted all fans who are impacted to provide further information on how the rebates, refunds and renewals will be administered.

SEASON TICKET RENEWALS

The Season Ticket renewal deadline, initially 1 May, has been suspended. This will be continuously reviewed and a new deadline will be put in place once there is confirmation of the start date of the 20/21 season. The club commits to giving as much notice of the revised renewal deadline as possible given the evolving situation.

OLD TRAFFORD

The Manchester United Megastore has reopened, with a series of measures in place to protect the health of visitors and staff. For details of those measures and opening times, please visit manutd.com/megastore

Based on the latest UK government advice, our Museum & Stadium Tour and the Red Café will be closed until at least 1 July. We sincerely regret any disappointment this will cause, but trust visitors will understand that the health of the public and our staff must take priority.

Bookings made through Manchester United for visits up until 1 July have been cancelled and refunded to the payment card originally used for payment. People who pre-booked with a third party should contact the vendor. Visitors with Museum & Stadium Tour bookings for after 1 July should watch for updates to this information.

TICKET OFFICE

Our Ticketing & Membership Services Front Office is temporarily closed. Our Contact Centre will be available for supporters to call between the hours of 8am-6pm Monday-Friday. During this time, our online ticketing platform manutd.com/tickets will remain available 24/7 where you can manage your account, make applications (if applicable), buy tickets and renew Season Tickets. Our 24 hour automated phone line will also remain available.

EVENTS & CONFERENCES

If you wish to discuss an existing booking please call 0161 868 8004 or email united.events@manutd.co.uk.

UEFA WOMEN’S EURO

Old Trafford had been announced to be the host venue for the opening match in the UEFA Women’s EURO, originally scheduled to be held in the summer of 2021. UEFA have now confirmed that the tournament will be postponed until 2022.

We remain excited to be involved in the rescheduled tournament and will discuss with UEFA and The FA once the fixture schedules are known.

For more tournament news please visit TheFA.com/WEURO

SOCCER AID

The team at Soccer Aid has decided to postpone the event, originally scheduled for Saturday 6 June, until later in the year. Fans should be reassured that they are working hard to find a new date. Please be aware that all tickets and car parking will remain valid for the rescheduled game, and we will advise of a new date as soon as this is confirmed. When further information is available, you’ll find the relevant updates at manutd.com/socceraid.

CORONAVIRUS GUIDANCE

Official advice can be found on the UK government website and NHS website.

LIVE BLOG

Follow our updates on the situation at United via www.manutd.com/liveblog.

The first version of this story was published on Friday 13 March.

Read More Before Visiting Old Trafford

Away Games

Spurs Vs Man Utd

English Premier League, Tottenham Hotspur Stadium

More Info
The official Executive Club Members ballot for this game is now closed.

Norwich Vs Man Utd

English FA Cup, Carrow Road

More Info
The official Executive Club Members ballot for this game is now closed.

Brighton Vs Man Utd

English Premier League, Amex Stadium

More Info
The official Executive Club Members ballot for this game is now closed.

Aston Villa Vs Man Utd

English Premier League, Villa Park

More Info
The official Executive Club Members ballot for this game is currently postponed.

Crystal Palace Vs Man Utd

English Premier League, Selhurst Park

More Info
The official Executive Club Members ballot for this game will open at 8am on Friday 3rd April and close at 8am on Wednesday 8th April.

Leicester Vs Man Utd

English Premier League, King Power Stadium

More Info
The official Executive Club Members ballot for this game will open at 8am on Friday 17th April and close at 8am on Wednesday 22nd April.

Frequently Asked Questions

How do I apply for away games?

Executive Club Members can enter into a ballot for all away games and cup finals. Please select the game you wish to apply for from the list above and follow the steps to apply on our ticketing site.

For more information, please speak to your Account Manager.

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How do I forward an away ticket to someone else?

For the 2019/20 Season, the club are continuing their ticket transfer scheme, requiring all Executive Club Members to submit attendee names for domestic away fixtures. Full details of how to do this are contained in the download below, including screenshots to guide you through the process.

What is the dress code?

SMART DRESS CODE:

Recommended:
Ladies - dresses, skirts, smart trousers, smart shoes or smart boots.
Gentlemen - smart trousers, collared shirts, smart shoes, smart Chelsea boots.

Please note: 
Guests choosing to wear smart/plain jeans (if complemented by smart shoes/smart footwear attire), will be permitted access as long as the jeans are not distressed in appearance.
The dress code also applies to children of all ages.
Clothing strictly prohibited: sportswear, shorts, trainers, tracksuits, polo shirts, away colours, t-shirts/offensive t-shirts, casual boots & distressed jeans.  
The Club has the right to refuse admission to any person wearing attire deemed inappropriate. 

Suites:
The Gallery, 1878 Suite

SMART CASUAL DRESS CODE:

Recommended:
Ladies - dresses, skirts, trousers, jeans, shoes or boots.
Gentlemen - trousers, jeans, shirts, polo shirts, shoes or Chelsea boots.

Please note:
Strictly no away colours or offensive t-shirts.
No shorts or tracksuits, this does not apply to children under 12.
The Club has the right to refuse admission to any person wearing attire deemed inappropriate. 

Suites:

Sports Bars: 500 Club, 100 Club, The Academy, The Kit Room,

Boxes: L3 Sir Alex Ferguson Stand Boxes, West Stand Boxes, East Stand Boxes - Formal, L7 Sir Alex Ferguson Stand Boxes, Centennial,

Suites: 1999 Suite, Knights Lounge, Window Tables, Evolution, Manchester Suite VIP, Manchester Suite, Premier Suite, Salford Suites, Sir Bobby Charlton Stand Suites, 1968 Suite, Captains Lounge, Old Boardroom, International Suite.

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Can I purchase extra places if I need them for certain matches?

The Executive Club is not available as a single match purchase. Subject to availability we offer a range of Matchday VIP hospitality packages in other areas of the stadium which you would have the opportunity to purchase. Matchday VIP hospitality packages can be booked by calling 0161 868 8000 (option 2, option 3) or online.

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Is car parking included?

Seasonal car parking is included for our box holders, one per box. For some Executive Club Members, such as The Gallery and Centennial Club box holders, parking is included in the cost of your facility, with one space per four places allocated. Additional spaces can be purchased. For more details, please do get in touch with a member of the Executive Club hospitality sales team on 0161 868 8000 (option 2, then 1).

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Do you offer non matchday hospitality?

Old Trafford also offers a wide range of meeting and event facilities that are available on non-match days. Whether it be a conference, gala dinner or awards ceremony, United Events has the flexibility of space and a dedicated event planning team to accommodate your every need.

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