Key takeaways from the latest Fans' Forum
The Fans’ Forum reconvened for the second time this season on Monday 16 December.
Club and fan representatives met at Old Trafford to discuss operational matters affecting fans on matchday.
The Fans’ Forum meets four times a season to consult on supporter matters and is an opportunity for appointed fan representatives to raise questions submitted by United supporters. You can share your questions via your 2024/25 representatives here.
We’ve summarised the top December agenda items below...
Old Trafford task force update
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THE KEY TAKEAWAYS
1. Ticket concessions remain in place for cup fixtures and season tickets forwarded to United Members. Concessions will only be removed from unsold or returned tickets for confirmed non-balloted games (three per cent) in addition to seats cancelled by Season-Ticket holders prior to games.
2. A dedicated European away collections sub-group will be formed to review ticket distribution and credit options for 2025/26.
3. Season-Ticket renewal communications, including deadlines and pricing, will be issued following consultation with fan bodies in the new year.
4. Stadium findings from the mass fan survey, focus groups and town halls have been submitted to the Old Trafford Regeneration Task Force to inform the options report to the board and owners. Fans will have further opportunities to input into the project as it progresses.
5. United supporters have raised over £310,000 already this season for Manchester United Foundation via Season-Ticket donations, and over £1.5 million since the scheme began; thank you for helping to support young people from disadvantaged areas across Greater Manchester.
6. We’ve introduced new fan activations at Leigh Sports Village for Women's Super League home weekend games; Junior fans can have a pre-match kickabout on a 3G pitch, try their luck against Fred the Red in a half-time penalty shootout, and apply for post-match player meet and greets.
The next forum will take place in March 2025.
The full minutes from the December meeting can be accessed here.
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