Five updates from the latest Fans' Forum meeting
The final Fans’ Forum of 2025 met in person at Old Trafford on Wednesday 10 December.
Fan representatives and senior club officials convened for the second forum of the 2025/26 season to discuss ticketing and operational matters impacting fans.
The next Fans’ Forum will meet in March, and supporters can submit questions for the forum via their appointed fan representatives here.
The full minutes from the December meeting can be accessed here.
The next Fans’ Forum will meet in March, and supporters can submit questions for the forum via their appointed fan representatives here.
The full minutes from the December meeting can be accessed here.
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YOUR KEY TAKEAWAYS
Ticket misuse
In a bid to target ticket misuse, we have sanctioned over 10,000 accounts this season which we believe to be mainly controlled by automated software (bots) or registered to a false name. Of the 10,000 sanctions, only 93 relate to away games.
Working groups
Four working groups have been established to meet with a regular cadence between Fan Advisory Board and Fans’ Forum meetings. The working groups will focus on atmosphere, ticketing, fan experience and supporters’ clubs. A fifth subgroup centred around inclusion will launch in January 2026.
Ticket misuse
In a bid to target ticket misuse, we have sanctioned over 10,000 accounts this season which we believe to be mainly controlled by automated software (bots) or registered to a false name. Of the 10,000 sanctions, only 93 relate to away games.
Working groups
Four working groups have been established to meet with a regular cadence between Fan Advisory Board and Fans’ Forum meetings. The working groups will focus on atmosphere, ticketing, fan experience and supporters’ clubs. A fifth subgroup centred around inclusion will launch in January 2026.
Post-match music
Following strong recommendations from the atmosphere working group, the club will trial no music post-match for the next three home games which result in a win for the team.
MUDSA
It’s been a busy season to date for our official Manchester United Disabled Supporters’ Association with hundreds of fans attending the MUDSA annual dinner, a Carrington watch team train experience and the annual MUDSA Christmas party, where they were joined by members of our men’s first team.
Following strong recommendations from the atmosphere working group, the club will trial no music post-match for the next three home games which result in a win for the team.
MUDSA
It’s been a busy season to date for our official Manchester United Disabled Supporters’ Association with hundreds of fans attending the MUDSA annual dinner, a Carrington watch team train experience and the annual MUDSA Christmas party, where they were joined by members of our men’s first team.
'MUDSA embodies what the club represents' Video
'MUDSA embodies what the club represents'
Our Disabled Supporters' Association has a special place in the United community and particularly at Christmas time…
Coat appeal
Thanks to all who generously supported Manchester United Foundation's coat appeal. Over 2,250 donations are currently being redistributed to young people young people and vulnerable families, as well as local poverty charities.
Thanks to all who generously supported Manchester United Foundation's coat appeal. Over 2,250 donations are currently being redistributed to young people young people and vulnerable families, as well as local poverty charities.
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