Manchester United Crest

Security Checks

Our security checks are in place for your safety.

Please arrive to the stadium in plenty of time to cooperate with security checks and support our security team as they undertake the various necessary security procedures. Our match day staff are supported by a range of security measures which are in operation across the site twenty-four hours a day, seven days a week. Whilst not all measures may be obvious or visible to you, they are designed to ensure our fans and visitors are safe at the stadium. You may also see our team of detection dogs working in and around the stadium during your visit but please remember they are working dogs with an especially important job to do, therefore we would ask that you do not attempt to pet or feed them whilst they are engaged in keeping you safe and secure.

Report a concern

Security is everyone’s responsibility, help us to keep you safe by reporting anything that does not feel right to our security and policing teams - we will always act on your concerns. If you do not feel comfortable approaching a member of our security team, then please use our free and anonymous “Text Action” system on 66777. Greater Manchester Police regularly conducts Project Servator deployments (night or day) and this includes a range of visible and less visible tactics such as uniformed police officers, canine units, plain-clothed officers, vehicle check points, CCTV, and other policing assets. Servator teams regularly collaborate with our staff around the stadium, and know what to be on the lookout for and how to report anything suspicious.

Screening

Searching is a condition of entry to protect your safety and that of other visitors. Everyone going into the stadium will be subject to a physical search or screening procedure. If you are uncomfortable with our procedures, please speak to one of our security supervisors who will discuss any alternative options to ensure that you are effectively screened prior to entry. If you enter through the stadium via one of our entrances which utilises a walk through detector or a hand held detector, don't worry, the system is safe for everyone – even if you have a pacemaker or are pregnant. Preparing for screening - it's really simple.

  1. Head to the entrance that is stated on your ticket and join one of the queues.

  2. Have your tickets ready for scanning.

  3. Keep your bags and coats on your person, there is no need to take items from your pockets, unless instructed to by our security team.

  4. Follow the instructions when directed by one of the team.

  5. You may be required to undergo a further search; you’ll be instructed to head to the nearest search table if required

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Prohibited Items

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Safety & Security Bag Policy Map

Bag Policy

We have a stadium-wide bag policy in place at Old Trafford; all bags will be physically and/or visually searched at the stadium entrance. Any bags larger than 20cm x 15cm x 5cm (8" x 6" x 2") will not be allowed onto the stadium footprint and must be deposited at a designated bag drop facility for collection post-fixture.

Exceptions to the bag policy will only be made for bags containing essential medical provisions and/or equipment or baby changing items.

Bag drop facilities are located in E2 car park (location for away supporters), N2 car park, W2 Cosgrove car park, and the Manchester United Foundation car park accessed off Railway Road.

There is a £5 charge to leave an item at a ‘Bag Drop’.

Bag Policy FAQs

Yes. A physical and/or visual search of unrestricted bags will be conducted at the stadium entry point along with screening of everyone entering the stadium. A physical and/or visual search of restricted bags will be conducted at the bag drop facility.

The bag drop will be staffed at all times, however items are left at the owner’s risk. You will be issued with a numbered ticket and only able to collect the item which corresponds with the number on your ticket.

Restricted items can be left at the bag drop with the exception of fireworks, flares, pyrotechnics and illegal items which will be confiscated.

Your items will be fully inspected at the bag drop facility when you arrive. It may be necessary for them to be removed from their bags if you are directed to do so by a member of staff.

If you intend to use bag drop facilities, we recommend arriving 2 hours before kick-off so that you can access the stadium in plenty of time. We will not be able to refund your ticket for late entry into the stadium.

The bag drop opens 4 hours before kick-off and closes 2.5 hours after the final whistle.

The largest bag size permitted in the stadium is 20cm x 15cm x 5cm / 8” x 6” x 2”

Exceptions:

  • A Megastore carrier bag containing items purchased from the Megastore only

  • Essential medical or childcare items which you may require during the match

If you have a health condition that requires you to bring equipment with you into the stadium then you are allowed to do so.

For small items like medication, inhalers, epi-pens and blood sugar testing kits please bring these in as small a bag as possible so it is quick and easy to search at the turnstile.

For any larger items like crutches, please email details to accessibility@manutd.co.uk with details of the items and your entrance number so that we can ensure that security are aware in advance of the need to bring the items in. All items will be searched on entry to the stadium.

What about food and drink?

As long you require the food and / or drink with you for medical reasons, it will be allowed into the stadium. Please bring it in as small a bag as possible so that it is quick and easy to search at the turnstile.

Megastore carrier bags are permitted provided they all fit under your own seat and contain only items purchased in the Megastore on the day of the match you are attending.

You can bring a carrier bag from home as long as it does not exceed 20cm x 15cm x 5cm / 8” x 6” x 2” and is clear.

There is no limit, provided they all fit under your own seat and contain only items purchased in the Megastore on the day of the match you are attending.

Screening FAQs

No. Searches of permitted bags will take approximately the same time to search as items from pockets and would not make entry into the stadium quicker.

Our security officers are licensed by the Security Industry Authority and you can join a queue with either a male or female security officer. We do have identified turnstiles that will always be staffed by a female security officer if you would prefer the screening process to be carried out by a female security officer.

We do have identified turnstiles that will always be staffed by a female security officer and we would ask where possible that these are kept free for female supporters to use. Other turnstiles will have a mixture of male and female security officers carrying out the screening process, screenings may include both physical and/or visual search, and male spectators can be screened by female security officers.

The screening process includes both physical and/or visual search and both female and male security staff are licensed to screen adults and children of any gender.