Safety

Safety

For the most up to date information on the return of fans to Old Trafford, please visit manutd.com/reunited.

Manchester United takes the safety of our supporters extremely seriously, and we are constantly reviewing our safety and security procedures to help ensure the safety of all supporters, visitors and staff at Old Trafford.

Matchday Screening Procedures

At the Turnstile

Screening procedures that involve the use of walk through metal detectors, hand held metal detectors, visual search, and physical search are in place for all supporters who enter the stadium. Please be patient while our staff are carrying out the necessary security checks. We have measures and processes in place to keep queuing time to a minimum and ensure supporters can gain access to the stadium before kick-off. In order to allow sufficient time to undergo and the screening process we recommend that you get to your turnstile entrance at least one hour before the start of the match (turnstiles are open 2 hours before kick-off).

Bag Searches

We have restrictions on the size of bags allowed onto the stadium footprint. Any bags larger than the permitted size. 20cm x 15cm x 5cm (8" x 6" x 2"), will not be allowed onto the stadium footprint and must be deposited at a bag drop and collected at the conclusion of the fixture. There is a charge for this with all profits going to the Manchester United Foundation.  

Exceptions to the bag policy will only be made for bags containing essential medical provisions/equipment or baby changing items that require larger bags.

Further information on bag screening and our full list of prohibited items can be found here.

Please do not be alarmed by the extra security measures, they are to ensure that Old Trafford is a safe environment. 

 

FAQs

What dimension of bag is acceptable?

The largest bag size permitted in the stadium is 20cm x 15cm x 5cm / 8” x 6” x 2”.

Unless it is:

- A Megastore carrier bag containing items purchased from the Megastore only 

- To carry essential medical or childcare items which you may require during the match. 

My health condition requires me to bring specific food and drink with me. Is that allowed?

Yes. As long you require the food and / or drink with you for medical reasons, it will be allowed into the stadium. Please bring it in as small a bag as possible so that it is quick and easy to search at the turnstile.

Is there a limit to how many carrier bags I can bring from the Megastore?

There is no limit, provided they all fit under your own seat and contain only items purchased in the Megastore on the day of the match you are attending.

Can I bring a clear carrier bag of my own?

Yes, as long as it fits through a slot the size of 20cm x 15cm x 5cm / 8” x 6” x 2”.

Can I bring baby changing equipment with me?

Yes, essential childcare items required during the game will be allowed into the stadium. Please bring them in as small a bag as possible so that it is quick and easy to search at the turnstile.

What if my programme doesn’t fit in my pocket and it’s raining?

We will provide a Megastore bag for your programme if required.

What items are we not allowed to bring into the stadium?

A full list of prohibited items can be found here.

What if I buy a combined programme and magazine in a sealed bag?

These are allowed into the stadium. Please keep them sealed and don't store anything else in the plastic bag so that they don't need searching at the turnstiles.  

My health condition means I need to bring equipment with me that won’t fit in the small bag size?

If you have a health condition that requires you to bring equipment with you into the stadium then you are allowed to do so.

For small items like medication, inhalers, epi-pens and blood sugar testing kits please bring these in as small a bag as possible so it is quick and easy to search at the turnstile.

For any larger items like crutches, please email details to accessibility@manutd.co.uk with details of the items and your entrance number so that we can ensure that security are aware in advance of the need to bring the items in. All items will be searched on entry to the stadium.

Can we have separate queues for people with and without bags to make getting in quicker?

No. The small size of bag allowed will take an equivalent time to search as items from pockets and so this would not make entry into the stadium quicker. It would also make the queues more complicated to organise which would potentially slow down entry for significant numbers of supporters.

I identify as a female, can I join a queue with a male security officer conducting screening?

Our security officers are licensed by the Security Industry Authority and you can join a queue with either a male or female security officer. We do have identified turnstiles that will always be staffed by a female security officer if you would prefer the screening process to be carried out by a female security officer. 

All screening is voluntary, but entry will be refused to those who refuse to be searched. 

I identify as a male, can I join a queue with a female security officer conducting screening?

We do have identified turnstiles that will always be staffed by a female security officer and we would ask where possible that these are kept free for female spectators to use. Other turnstiles will have a mixture of male and female security officers carrying out the screening process, that can include both physical and/or visual search, and male spectators can be screened by female security officers. 

All screening is voluntary, but entry will be refused to those who refuse to be searched. 

I am bringing a child of the opposite gender. Which queue should I join?

The screening process includes both physical and/or visual search and both female and male security staff are licensed to screen adults and children of any gender. 

All screening is voluntary, but entry will be refused to those who refuse to be searched.