Info and FAQs

Matchday VIP Experience

Useful information and FAQs

What is a Matchday VIP Experience?

A Matchday VIP Experience allows you the flexibility and choice to enjoy the match you want in the way you want it. Packages are available to purchase for a one-off game, for the fixture of your choice.

For many fans, football’s more than just a game, and Matchday VIP is more than just watching it. It’s the build-up, the anticipation, the excitement. It’s being waited on hand and foot, watching all the action from some of the best seats in the house.  With Matchday VIP you don’t just get ninety minutes of football, you get a winning combination that makes for one unforgettable day out at the Theatre of Dreams.

Whether it's a gift, a celebration, or a way to impress important business contacts, being a Matchday VIP at Manchester United is one of the most prestigious tickets in the game. 

Is kick-off likely to change?

Until confirmed, any fixture date could change due to how games are shown on television and participation in other competitions. If your chosen game does change, we will email you confirming this. With this in mind, it is important that you do not finalise any travel arrangements until the date and kick-off time of the fixture is confirmed. The best way to keep up-to-date with all our fixtures is by regularly visiting

How / when will I get my tickets?

Please see below postage and collection details. Tickets are dispatched once the game is confirmed.

Tickets will be held for collection if you have already pre-arranged this at time of booking or if the fixture is imminent.

UK & Northern Ireland

Tickets will be posted 1st Class Royal Mail approximately 2-4 weeks prior to the fixture.


Tickets will be posted Standard International Mail approximately 2-4 weeks prior to the fixture.

Rest Of The World

Your tickets will be automatically held for collection. You will receive an email with all the collection information you need.

How do I receive my complimentary car parking pass?


If you are travelling to Old Trafford by car and wish to park, your Matchday VIP Experience Package entitles you to a complimentary car park pass.

If you have already requested a car park pass at time of booking, this will arrive with your tickets. For collections, you will be able to park temporarily until you receive your package.
To request a car park pass, please email or call 0161 676 7770 with your booking details.

Lancashire Package

Complimentary car parking is included in the Lancashire Package. On arrival collect a parking ticket at the entrance barriers and a member of the welcome team will exchange it for a ticket to exit the car park. As this is a barrier system, you do not need a car park pass in advance.


How do I claim my gift box?

If you’d like to give a Matchday VIP Experience package as a gift, you can request a special gift box including an exclusive pin badge when you purchase.

In order to receive the gift box you must purchase your package over the phone, please call 0161 676 7770 to speak with a Matchday VIP sales advisor to find out more.

What should I wear?

Red Café, Museum Pre/Post Match and Lancashire Package

Strictly no away team colours or shorts. No attire displaying offensive language or imagery. The Club has the right to refuse admission to any person wearing attire deemed unsuitable.

No. 7 at Old Trafford

Strictly no shorts, sportswear including trainers or football shirts. Smart jeans are permitted. This dress code does not apply to children under 12. The Club has the right to refuse admission to any person wearing attire deemed unsuitable. 

Who do I tell about special dietary requirements?

If you or your guests have any special dietary requirements please call our Matchday Operations Team on 0161 676 7770 or email at least five working days before the game.

What if our visit is for a special occasion?

In addition to enjoying your fantastic Matchday VIP Experience, we have many options available to enhance your day at Old Trafford. From ordering flowers and balloons to Manchester United celebration cakes, we can help add that extra touch for all occasions. For more information and to request an order form please email Please note, these are at an additional charge and require at least 10 working days' notice.

How do I get to Old Trafford?

Find out more about getting to Old Trafford, including maps, directions, and links to journey planners here.

Should I buy a programme?

There will be an official match programme waiting for you and your guests in your suite as this is included as part of your hospitality package.

Is smoking allowed?

Old Trafford Stadium is a no-smoking area. Smoking, including electronic cigarettes, is prohibited in all areas. Stewards are briefed to be vigilant for anyone in breach of this rule and offending supporters will be asked to leave the stadium. Please note that once you have entered the stadium, should you wish to go back outside, you will not be permitted back into the stadium.

Visiting the UK

What is a Matchday VIP Experience?

A Matchday VIP Experience is the only way to guarantee tickets to the Manchester United game of your choice. With a Matchday VIP Experience, you will enjoy an unforgettable day out at Old Trafford, including Champagne on arrival*, great food & drink, Q&As with a former Man Utd player and some of the best seats in the stadium to watch all the action on the pitch. 

On this page, you will find some useful information to help choose your experience, plan your trip and ensure you get the most out of your Matchday VIP Experience. If you require further details, please contact the Matchday VIP Experience Sales Team on +44 (0)161 676 7770 who will be happy to assist (our team are English-speaking).

*Selected packages only

How can I plan my visit?

Old Trafford stadium is conveniently situated just three miles from the centre of Manchester and benefits from excellent transport links to and from the ground. Manchester Airport is only a 20 minute taxi ride away and also operates frequent trams and trains to the city centre. Liverpool's John Lennon Airport also provides train or coach connections to Manchester, plus you can always consider a train from London stations.

Trams to Old Trafford run throughout the day from both Piccadilly and Victoria stations in Manchester's city centre. Nearby tram stops are approximately a ten minute walk to the stadium. More information can be found on the Metrolink website. There is also a dedicated train service on matchdays from city centre stations to Old Trafford stadium, where the station is located alongside the Sir Bobby Charlton Stand. Consult National Rail Enquiries for the latest train times.

How do I make the most of my trip?

Museum and Stadium Tour

When planning your trip, make the most of what Old Trafford has to offer and book a Museum & Stadium Tour, either the day before, or the day after the game. (Please note that the Museum is closed on a matchday). See the players' dressing rooms, walk through the famous players' tunnel, and take your seat in the Manager's dugout. For all ages, the Museum & Stadium Tour takes approximately two hours.

Red Café

Open seven days a week, the Manchester United Red Café is the perfect place to relax after your Museum and Stadium Tour experience. With a wide range of delicious menu options and a vibrant atmosphere it's a great place to reflect on your visit to the Theatre of Dreams. (Please note that the Red Café is closed on a matchday)