MUTV FAQs

MUTV is home to must-see exclusives, never-before-seen club content and gets you closer to the action with more behind-the-scenes access than ever before. Watch the full Premier League collection, match replays, MUTV Originals and Boxsets, the entire pre-season tour live, plus live Women’s team and Academy games, and much more.

MUTV offers live and on-demand programming, broadcast 24 hours a day, 365 days a year. We'll highlight all our must-watch live shows, but you can tune in any time to the 24/7 stream via the programming schedule, where you can set app reminders to make sure you never miss your favourite shows, with notifications sent direct to your phone or tablet.

You'll have access to our full range of on-demand shows, updated daily with all the access, insight and entertainment any United fan needs. With access to MUTV, you'll unlock exclusive club content, including:

• 24/7 access to the MUTV stream – live all year round
• The full Premier League collection – every goal, game. Explore our archive and witness every inspirational moment from every game in our Premier League history
• Full match replays and highlights – relive it all, watch highlights, 90 in 20 and full match replays
• MUTV Originals & Boxsets – binge your way through exclusive club films, documentaries and boxsets
• Live pre-season – exclusive to MUTV, watch every pre-season tour game live and exclusive
• Live matches – watch all the action with LIVE coverage of Manchester United Men and Women, U18s and U23s fixtures
• Manager’s press conference live – get game ready with the Manager’s Press conference live and uncut
• Pre-match show – the insider view on matchday with exclusive pre-game build-up from our expert pundits and pitchside team.

If you are on the Manchester United App, you can set reminders for shows so you never miss a minute of the action. Here's how:

1. Simply head to the programme schedule in the top right corner of the MUTV section of the app 
2. Find the show you want to watch, tap on the item and then select ‘Set Reminder’
3. You’ll then get a notification when your show is starting

You can only set reminders via the app, not via the MUTV section on our website.

Create your own watchlists of your favourite shows and episodes by adding them to My List via the MUTV section on the app and website. Here's how:

1. Select any show or a specific episode from a show
2. Select the My List plus icon and the show will be added to your watchlist
3. You'll know it's been saved when the My List icon displays a tick

On the Manchester United app, you can find My List in the top left corner of the MUTV section in the Manchester United app. On the website, you can view My List from the main MUTV homepage by clicking the ‘My List’ icon in the top right hand corner of the homepage, or via the main website menu under MUTV.

You need to be registered to add programmes and Shows to My List, so that you can access your favourite shows on any of your devices to watch any time.

We'll also show you programmes you've started, but haven't finished, in the Continue Playing section, so you can pick up where you left off.

Yes, with access to MUTV you gets lots of live matches throughout the year. You can watch every Men's pre-season Tour game live, as well as live MU Women and Academy fixtures throughout the entire season.

Due to broadcasting rights, we cannot show live Men's matches during the season, but you can listen to our live audio commentary and watch the pre-match show, half-time show and post-match analysis, exclusively live on MUTV every matchday.

A small number of fans who have taken out a subscription on iOS have been unable to immediately access subscription content.

To resolve this issue, we recommend the following steps:

1. Go to the iOS App Store
2. Update your app to the latest version (version 10.2.34 or higher – the version number is listed below the ‘What’s New’ heading)
3. Once the update is complete, open the app
4. Make sure you are logged in to My United (visit My United and you should see your profile with your fan stats, like Daily Streaks, Appearances etc)
5. Visit MUTV > Schedule (TV icon top right corner)
6. Select the ‘Now Playing’ programme (i.e. the schedule item highlighted with a white box)
7. If the programme starts playing, the problem should now be fixed and you can use MUTV to access all content 
8. If the programme does not play, please dismiss the app (swipe up from the bottom of your phone to show all open apps, then hold and slide upwards on the United app to dismiss). Then repeat steps 5-7.
9. If the problem still persists, please contact us at digitalfeedback@manutd.co.uk for further assistance. 

The prices available at the time will be shown to you when you sign up to subscribe. You will need to create an account and choose your payment method. Your subscription will be charged on a monthly or annual basis depending on the package you select.

The quality of the stream is optimised and dynamically updates depending on your internet connection to give you the best possible viewing experience.

No. You are subscribing to the MUTV online service and it does not include access to the MUTV television channel via a television service provider.

If you have digital access to MUTV you can also view live and on-demand programmes via our TV apps on Apple TV, Amazon Fire, Roku and Xbox. 

Yes you can! Simply log in on mobile or tablet on iOS, Android or via TV apps – Apple TV, Amazon Fire, Roku or Xbox. You can, however, only watch on one device at a time. If you start watching on another device, you will be prompted with a message to choose where you want to continue playing the content and the playback on your current device will be stopped.

 

Yes! MUTV is available on Amazon Fire, Android TV, AppleTV, LG TVs (2020 models onwards), Samsung TVs (2020 models onwards), Xbox and Roku (in selected markets only).

 

Once you have access to MUTV via the Manchester United App or ManUtd.com, you can log in on your Amazon Fire TV, Android TV, Apple TV, LG TVs, Samsung TVs, Xbox or Roku device with your registered MUTV Digital Email and Password.

 

You can also cast MUTV to any Chromecast or Airplay connected TV. Your device and the Chromecast or Airplay TV will need to be on the same Wi-Fi network.

 

Please use the most up to date browser version of Chrome, Safari, Firefox or Internet Explorer on PC/Mac, iOS (minimum OS version 12.0) and Android (minimum OS version 4.4) devices. For the best MUTV experience, please ensure cookies are enabled and you are not browsing in Private or Incognito mode.

If you have an active subscription via ManUtd.com, go to My United Settings:



My United > Settings > Manage Subscription

If you do not have an active subscription, you can use PayPal or create a new account with your new card details.

If you subscribed via the Manchester United App or TV Apps, please go to the respective store to manage your subscription and payment details.

To access the 24/7 stream you need to go to the MUTV schedule on the Manchester United App (top right TV icon in the MUTV section) or ManUtd.com (click the What's on Now' button top left in the MUTV homepage). This will show you the weekly schedule and highlight the show that is currently playing now. Select the item playing now to view.

When we're broadcasting live – on matchdays, at press conferences or live events – we'll promote this in United Now and MUTV on the Manchester United app, and on our homepage and the main MUTV section on ManUtd.com.

You can manage your subscription via My United on the Manchester United app or on ManUtd.com.

In either of these places we will send you to where you first subscribed – either on

Manchester United App

If you are subscribed via iOS, you can manage subscriptions and turn off your auto-renewal by going to your iTunes account settings on your desktop or device after purchase. Once logged into iTunes, go to: View Account > Subscriptions > Manage 

If you are subscribed via Android, you can unsubscribe via your Google Play account or Google Wallet on your desktop or device.

ManUtd.com

To manage your subscription via MUTV Digital (you subscribed via manutd.com/en/mutv), go to:

manutd.com/myunited > Settings > My Profile > Manage my MUTV subscription

From there you can manage your subscription.

Subscriptions can be purchased using PayPal, MasterCard and Visa cards.

If you have an active subscription via ManUtd.com, go to My United Settings:



My United > Settings > Manage Subscription

If you do not have an active subscription, you can use PayPal or create a new account with your new card details.

If you subscribed via the Manchester United App or TV Apps, please go to the respective store to manage your subscription and payment details.

This is a pre auth shadow payment that will disappear and will not be charged. It is used to check your account.

To unsubscribe, you need to do this from wherever you purchased your subscription, either by MUTV on ManUtd.com, iOS or Android apps, or TV apps.

ManUtd.com
If you subscribed to MUTV on ManUtd.com, go to:

manutd.com/myunited > settings > my profile > manage my MUTV subscription

From there you can manage your subscription

Manchester United App
If you are subscribed via iOS, you can manage subscriptions and turn off your auto-renewal by going to your iTunes account settings on your desktop or device after purchase. Once logged into iTunes, go to: View Account > Subscriptions > Manage

If you are subscribed via Android, you can unsubscribe via your Google Play account or Google Wallet on your desktop or device.

If you have any queries or questions in relation to your subscription, please send an email to: digitalfeedback@manutd.co.uk

You will need to provide the following information:

• Email address you have subscribed with
• Browser and version OR mobile device and model, if streaming from mobile
• Operation System and version

Yes. The app is optimised so you can enjoy all our content on a 3G or 4G connection

iOS
Payment will be charged to iTunes Account at confirmation of purchase.

Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

Your account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.

Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.

Android
If you purchase your subscription through your Google Play account, you may need to enter your Google Play username and password at the point of payment and you will be asked to confirm your subscription.

Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.

Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.

You can manage your subscription and auto-renewal may be turned off by going to your Account Settings after purchase.